Terms & Conditions

01OUR SERVICES

Quickupp AI Studio provides AI-assisted creative production services, including:

The exact scope of a project will depend on the package, proposal, order, project brief, or other written agreement applicable to that project.

02AI-GENERATED CONTENT

Our services may use artificial intelligence, machine-learning systems, generative AI tools, automated systems, and third-party technology.

AI-generated content may contain inaccuracies, inconsistencies, artifacts, or other errors.

We will use reasonable production and quality-control processes, but we do not guarantee that every AI-generated element will be completely accurate or indistinguishable from real-world content.

You are responsible for reviewing final content before publishing or using it in advertising.

03CREATIVE PRODUCTION PROCESS

Our standard creative workflow may include:

The exact workflow may vary depending on the service purchased.

04CLIENT RESPONSIBILITIES

You agree to provide accurate and complete information necessary for your project.

You are responsible for providing:

• Accurate product information
• Accurate claims
• Brand guidelines
• Logos and assets
• Product images/videos
• Scripts or messaging where applicable
• Appropriate permissions
• Necessary approvals
• Accurate contact and billing information

Delays caused by missing, inaccurate, or late information may affect delivery timelines.

05CLIENT CONTENT AND RIGHTS

You retain ownership of the content and materials you provide to us, subject to any rights you grant us to perform the services.

You represent and warrant that you have all rights, licenses, permissions, consents, and authorizations necessary for us to use the materials you provide.

This includes, where applicable:

You must not provide content that you do not have permission to use.

06DIGITAL TWIN AND VOICE AUTHORIZATION

If you request a Digital Twin, AI Avatar, voice clone, or similar service involving a real person, you confirm that you have the authority and necessary permission to use that person’s:

• Image
• Likeness
• Voice
• Video
• Audio
• Name
• Performance
• Other identifying characteristics

You may not use our services to create unauthorized impersonations, fraudulent identities, deceptive endorsements, or content intended to mislead people about the identity or participation of another person.

08ADVERTISING AND MARKETING COMPLIANCE

Quickupp provides creative production services.

Unless expressly agreed otherwise in writing, Quickupp does not guarantee that a particular advertisement will comply with every law, regulation, industry rule, advertising platform policy, or claim-substantiation requirement applicable to your business.

You remain responsible for ensuring that your final advertisements comply with applicable requirements.

This is especially important for:

You should obtain appropriate legal or regulatory review when necessary.

09TESTIMONIALS AND REVIEWS

You may not instruct Quickupp to create a fictional customer testimonial and present it as the genuine experience of a real customer.

AI avatars, actors, fictional characters, or other simulated presenters may be used for advertising where lawful, but they must not be used to falsely represent a person’s genuine experience.

The FTC’s 2024 rule prohibits certain fake or false consumer reviews and testimonials, including certain AI-generated fake testimonials.

10STORYBOARDS AND CREATIVE APPROVAL

Where applicable, Quickupp may provide a storyboard before production.

A storyboard may include:

Client approval of a storyboard, script, concept, or production direction may authorize Quickupp to proceed with production.

11REVISIONS

The number and scope of revisions depend on the package or project agreement.

Unless otherwise stated:

• Minor revisions may be included where specified.
• Major creative changes may require additional charges.
• Changes to an approved script or storyboard after production begins may require additional production time or fees.
• Changes requested because of inaccurate information supplied by the client may be treated as additional work.

12DELIVERY TIMES

Estimated delivery timelines will depend on:

Any stated delivery timeframe is an estimate unless expressly guaranteed in writing.

13PRICING

Current website pricing may include:

Actual pricing may vary depending on:

• Scope
• Customization
• Quantity
• Complexity
• Rush requirements
• Additional services

The price presented during checkout, proposal, or written order confirmation controls the applicable transaction.

14PAYMENT

Payment must be made using the payment methods offered during checkout or otherwise agreed in writing.

You authorize us or our payment processor to charge the applicable amount.

Taxes, transaction fees, or other applicable charges may apply.

15REFUNDS AND CANCELLATIONS

Unless otherwise stated in a project-specific agreement or required by applicable law:

• Customized production work may become non-refundable once production has commenced.
• Completed and approved work is generally non-refundable.
• Cancellation requests should be submitted as soon as possible.
• Refund eligibility may depend on the stage of production.
• Where a separate service-specific refund policy applies, that policy will control.

Nothing in these Terms is intended to exclude any non-waivable consumer right.

16INTELLECTUAL PROPERTY

17AI MODEL AND THIRD-PARTY TECHNOLOGY LIMITATIONS

AI systems are operated by third-party providers and may change over time.

Models may:

• Change
• Become unavailable
• Produce different outputs
• Have usage restrictions
• Impose content restrictions
• Experience outages
• Change commercial terms

We may substitute technology providers or production methods when reasonably necessary to provide the service.

18PORTFOLIO AND MARKETING USE

Unless you specifically request otherwise in writing, Quickupp may request permission to display completed work in:

We will not intentionally disclose confidential information that you have specifically identified as confidential without authorization.

For confidential or NDA-covered projects, the applicable confidentiality agreement controls.

19CONFIDENTIALITY

Each party agrees to use reasonable care to protect confidential information received from the other party.

Confidential information does not include information that:

• Is publicly available
• Was already lawfully known
• Is independently developed
• Is received lawfully from another source
• Must be disclosed by law

20THIRD-PARTY SERVICES

Our website and services may depend on third-party services such as:

We are not responsible for outages or failures caused by third-party providers beyond our reasonable control.

21WEBSITE USE

You agree not to:

• Attempt unauthorized access
• Interfere with website operation
• Introduce malware
• Scrape or copy protected website content without permission
• Reverse engineer restricted systems
• Use the website for unlawful purposes
• Attempt to circumvent security controls

22NO GUARANTEE OF AD PERFORMANCE

We do not guarantee:

Creative performance depends on many factors outside our control, including:

23DISCLAIMERS

Our website and services are provided on an “as available” and “as is” basis to the maximum extent permitted by applicable law.

We do not guarantee that:

• The website will always be available.
• AI systems will always operate without errors.
• Services will always be uninterrupted.
• Generated content will always be error-free.
• Third-party platforms will remain available.
• A particular marketing outcome will occur.

24LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Quickupp will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from use of the website or services.

To the extent permitted by law, our aggregate liability relating to a specific service will not exceed the amount actually paid to Quickupp for that service giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

25INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Quickupp, its affiliates, officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

26TERMINATION

We may suspend or terminate access to our services if:

• You violate these Terms.
• You fail to pay amounts due.
• You provide unlawful content.
• You request prohibited content.
• Continued performance creates unreasonable legal or security risk.
• Required by law.

Termination does not affect provisions that by their nature should survive termination.

27GOVERNING LAW

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.

Nothing in these Terms is intended to eliminate or restrict mandatory consumer protections that cannot legally be waived.

28DISPUTES

Before filing a formal claim, the parties agree to attempt in good faith to resolve the dispute by contacting the other party.

Where legally permitted, disputes may be brought in the appropriate state or federal courts located in Delaware.

Nothing in this section prevents a consumer from exercising a non-waivable right under applicable law.

29CHANGES TO THESE TERMS

We may update these Terms from time to time.

Updated Terms become effective when posted unless a different effective date is specified.

Your continued use of the services after an update constitutes acceptance to the extent permitted by law.

30SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

31ENTIRE AGREEMENT

These Terms, together with any applicable proposal, order, service-specific terms, privacy policy, and other written agreement, constitute the agreement governing your use of our services.

If there is a conflict between these Terms and a signed written agreement, the signed written agreement controls to the extent of the conflict.