Privacy Policy

01.Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

02.Digital Twin, Voice and Likeness Information

Some of our services involve creating AI-generated or AI-assisted representations of individuals.

If you purchase or use a Digital Twin, AI Avatar, voice-cloning, or similar service, we may process information such as:

• Photographs
• Video recordings
• Voice recordings
• Voice characteristics
• Appearance and likeness information
• Facial or physical characteristics
• Scripts
• Performance instructions
• Other information necessary to create the requested digital representation

We use this information only for authorized purposes connected with the requested service, subject to applicable law and the applicable project agreement.

You must have the legal authority and permission required to provide another person's image, likeness, voice, or other personal information to us. We do not knowingly create or facilitate unauthorized impersonation of another person.

Where applicable law requires specific consent or authorization for biometric information, voice information, facial information, or other sensitive information, we will seek or rely on the legally required authorization before processing such information.

03.Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from IP address
• Pages visited
• Referring website
• Date and time of visits
• Website interactions
• Device identifiers
• Website performance information
• Cookie and similar technology information

We use this information for website operation, security, analytics, performance, marketing, and fraud prevention, subject to applicable law and your privacy choices.

04.Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used for:

• Essential website functionality
• Security
• Preferences
• Analytics
• Website performance
• Advertising
• Conversion measurement
• Retargeting
• Campaign attribution

For additional information, please see our Cookie Policy.

Where required by applicable law, we provide mechanisms to manage or opt out of certain cookies, targeted advertising, sale or sharing of personal information, or similar processing.

05.How We Use Personal Information

We may use information we collect to:

• Provide our services.
• Process and manage orders.
• Respond to inquiries.
• Schedule strategy calls.
• Communicate with customers.
• Produce AI video content.
• Create Digital Twins, AI Avatars, UGC-style videos, animations, or other requested creative.
• Process payments.
• Manage customer relationships.
• Provide customer support.
• Improve our website and services.
• Conduct analytics and performance measurement.
• Prevent fraud, abuse, unauthorized access, or other unlawful activity.
• Maintain security.
• Communicate service updates.
• Send marketing communications where permitted by law.
• Comply with legal obligations.
• Establish, exercise, or defend legal claims.
• Protect our rights, property, users, employees, and business.
• Perform other purposes disclosed to you at or before collection or otherwise permitted by applicable law.

06.Legal and Business Bases for Processing

Depending on the applicable law and circumstances, we may process information because:

• It is necessary to provide a service you requested.
• It is necessary to perform a contract.
• You provided consent.
• It is necessary to comply with a legal obligation.
• It is necessary to protect our legitimate business interests.
• It is necessary for security, fraud prevention, or legal claims.
• Processing is otherwise permitted under applicable law.

07.How We Share Information

We may share information with the following categories of recipients where necessary to operate our business and provide our services:

08.AI Service Providers and Processors

Because our services involve AI-powered production, certain customer-provided content may be processed through third-party technology providers.

Depending on the service purchased, these providers may process images, videos, audio, voice recordings, scripts, text, project information, and other creative assets.

We seek to use service providers appropriate to the services we provide and to establish contractual or operational safeguards where appropriate. Customers should review the applicable terms of any third-party AI platform where their content may be processed.

09.Payment Information

Payments may be processed through third-party payment processors. We generally do not need to store complete payment-card information on our own systems.

Payment processors may collect and process information necessary to process payments, prevent fraud, verify transactions, issue refunds, maintain payment records, and comply with financial and legal obligations. Your use of a third-party payment provider may also be subject to that provider's privacy policy and terms.

10.Marketing Communications

We may send marketing communications when permitted by applicable law (including email, product announcements, service information, promotions, educational content, and company updates).

You may unsubscribe from marketing emails using the unsubscribe mechanism included in the message. Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications.

11.Children's Privacy

Our services are intended for businesses and general audiences and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 for our own commercial purposes.

If you believe that a child under 13 has provided personal information to us, please contact us at: info@quickuppaistudio.us.

Federal COPPA requirements can apply when websites or online services collect personal information from children under 13, and the FTC updated its COPPA Rule in 2025.

12.Sensitive Personal Information

Depending on the services requested, information provided to us may include information that is considered sensitive under applicable law (such as biometric information, voice information, precise location, health-related information, information concerning children, or government identifiers).

We do not require customers to provide sensitive information unless it is reasonably necessary for the requested service. Please do not provide sensitive information that is unnecessary for your project. Where applicable law requires consent or other authorization for sensitive information, we will process such information in accordance with those requirements.

13.Health Information

Quickupp AI Studio is not generally a healthcare provider and does not represent that it is a HIPAA-covered entity or business associate.

If you use our services for healthcare, medical, med spa, wellness, or similar marketing, please do not submit protected health information or other sensitive patient information unless an appropriate agreement and legal basis are in place. Customers are responsible for ensuring that any information they provide to us may lawfully be provided and used for the requested project.

Certain state laws may impose obligations concerning consumer health data even where HIPAA does not apply. For example, Washington's My Health My Data Act contains specific privacy-policy and consent requirements concerning consumer health data.

14.Biometric Information

Certain AI services may involve voice, facial, or other information that may be considered biometric information under certain state laws.

Where applicable, we will implement appropriate notice, consent, retention, deletion, and security practices. Customers must not submit biometric information belonging to another person unless they have the necessary legal authorization.

Certain states have additional biometric requirements. For example, Illinois' Biometric Information Privacy Act contains specific requirements concerning collection, retention, disclosure, and destruction of biometric information, while Texas law requires notice and consent before capturing covered biometric identifiers for commercial purposes.

15.Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, customer support, accounting, legal compliance, dispute resolution, fraud prevention, security, and enforcing agreements.

Retention periods may vary depending on the type of information and purpose for which it was collected. When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it, subject to applicable legal, contractual, security, or operational requirements.

16.Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, disclosure, or misuse.

Safeguards may include access controls, authentication, limited employee access, secure transmission, vendor controls, data minimization, monitoring, backups, and security procedures. No internet transmission or storage system can be guaranteed to be completely secure.

The FTC recommends data minimization, appropriate security, restricted access, and secure disposal of personal information.

17.Your U.S. State Privacy Rights

Depending on your state of residence and whether the applicable law covers you and our business, you may have certain rights concerning your personal information, including:

• Right to know/access
• Right to confirm whether information is processed
• Right to correct inaccurate information
• Right to delete information
• Right to obtain a portable copy
• Right to opt out of sale of personal information
• Right to opt out of targeted advertising
• Right to opt out of certain profiling
• Right to limit certain processing of sensitive information
• Right to appeal a privacy-request decision
• Right to non-discrimination for exercising applicable privacy rights

Not every right applies in every state or to every person.

18.California Residents

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), where applicable, including rights to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, non-discrimination, and opt out of certain automated decision-making/profiling.

California recognizes qualifying universal opt-out preference signals, including Global Privacy Control (“GPC”), for applicable opt-out requests.

To submit a privacy request, contact: info@quickuppaistudio.us. We may need to verify your identity before completing certain requests.

19.Other State Privacy Laws

Depending on applicability, this Privacy Policy is intended to address consumer privacy rights under applicable laws including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia privacy acts.

These laws have different applicability thresholds, exemptions, definitions, deadlines, and rights. We apply applicable requirements based on the law governing the specific processing activity and consumer.

For example, Nebraska's law requires covered controllers to provide a reasonably accessible and clear privacy notice describing categories of data, purposes, rights, sharing, and methods for exercising rights.

20.How to Submit a Privacy Request

To exercise an applicable privacy right, contact:

We may request information reasonably necessary to verify your identity and protect against fraudulent requests. Where required by applicable law, we will provide instructions for appealing a denied request.

21.Authorized Agents

Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf. We may require appropriate documentation establishing the agent's authority and may take reasonable steps to verify the identity of the individual making the request.

22.Non-Discrimination

We will not discriminate against consumers for exercising privacy rights where prohibited by applicable law. This does not prevent us from applying differences that are expressly permitted by applicable law.

23.Third-Party Websites

Our website may contain links to third-party websites, platforms, payment providers, scheduling services, social networks, or other services. We are not responsible for the privacy practices of third parties. You should review their respective privacy policies before providing information.

24.International Data Transfers

Quickupp AI Studio operates through a U.S. entity and may work with service providers or personnel located in countries other than the country in which you reside. As a result, personal information may be processed or stored outside your state or country. We take reasonable steps to manage such processing in accordance with applicable law and our contractual obligations.

25.Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the “Last Updated” date. If required by applicable law, we will provide additional notice or obtain consent for material changes.

26.Contact Us